Secure communications for healthcare

Secure messaging

Across every desktop and device

The need for secure messaging

According to a Black Book survey, 30% of clinicians receive daily unsecured texts with PHI. Why? Because care providers find texting to be more efficient than any of their other communication tools. However, SMS messaging is not a secure form of communication that can result in a HIPAA violation of up to $1.5 million per event, per hospital. Organisations need to implement a secure messaging strategy, and solution, to secure PHI and improve workflows.

Your secure messaging strategy

What if you could…

  • Improve provider productivity by eliminating phone tag in workflows such as consults, referrals, and order verifications?
  • Easily coordinate care by replacing inefficient communications technology with a solution that can deliver lab results, EKGs, wound photos, and other patient information easily and securely across care teams and organisations?

Imprivata Cortext is the secure communications platform for healthcare that enables organisations to replace inefficient communications technologies and improve care coordination, inside and outside the hospital.

Key features

Communicate securely across any desktop or device

Imprivata Cortext®enables care providers to communicate securely from their smartphones, tablets, or desktops. All messages, settings, photos, and notifications sync in real-time across every desktop and device. Imprivata Cortext is supported on most native platforms, with native mobile applications for iOS, Android, and Blackberry, a native desktop application for Windows, and a web based application for any browser. 

Provide a better, secure alternative to SMS messaging

Imprivata Cortext lets providers switch to a solution with greater functionality than SMS, including an instant clinical contact directory, organisation-wide groups, persistent alerting, and more. 

Instantly know when a message is read

Imprivata Cortext® provides detailed read information with timestamps, so care providers can know who is reading texts, and when they are received. 

Create organisation-wide and personal groups

Imprivata Cortext allows users to create organisation-wide groups, such as a CODE STEMI team, CODE BLUE team, or ORTHO ON-CALL team. Users can also create personal groups for colleagues they communicate with often.

Communicate securely across multiple organisations

Over 60 percent of providers practise at more than one facility. Imprivata Cortext lets your clinicians communicate across hospitals, clinics, rehab centers, or other facilities, replacing a pager with a single communication platform. 

Sync messages across any device

Whether a provider is on a smartphone, tablet, or workstation, all message history, notifications, contacts and settings sync instantly across all devices.


Imprivata Cortext gives care providers a faster, more efficient way to identify and contact the on-call specialists during a given shift. Instead of relying on separate applications or hand-written lists on whiteboards, providers can use Imprivata Cortext to quickly identify the correct specialists and initiate communication from within the Imprivata Cortext application, delivering a fast, efficient, and convenient workflow.

Broadcast organisation-wide messages

Imprivata Cortext lets administrators quickly send a secure message to all users for high-urgency reasons (e.g. code team activations, weather, or safety alerts) or administrative purposes (e.g. software upgrades, construction projects, organisational policy changes).

Set up and manage users through Active Directory

Imprivata Cortext enables organisations to flexibly manage their users, through either a native Active Directory Synchronisation, or a csv file. 


Integrate your existing systems

Imprivata Cortext provides both a REST and WCTP API that can integrate with your scheduling, paging, alerting, and other existing systems. 

Wipe lost or stolen devices remotely

When a device is lost or stolen, administrators can easily wipe patient information to protect patient privacy. 

Featured Resources

CIO's Guide to Secure Communication

The risks associated with patient information via unencrypted text messaging are significant, especially given increasing privacy concerns. However, there is high demand amongst healthcare providers to use text messaging as a fast, convenient way to communicate and collaborate with colleagues.